![]() ![]() Repeat steps 7-9 for each IMAP account if you have more than one.ġ2. Make sure "Send mail items," "Get folder unread count for subscribed folders," and "Receive mail items" are checked and "Download complete items including attachments for subscribed folders" is selected.ġ0. Check the "Include the selected account in this group" box.ĩ. Click "Define Send/Receive Groups." It should be the second option from the bottom.Ĩ. ![]() Outlook 2013, perform the following steps:ģ. Option: Root folder path, this should just show "Inbox" File > Account Settings > Account Settings…ĥ. To set the root folder path for your IMAP account:ġ. Unfortunately, Outlook doesn’t detect this automatically but you can set it manually. ![]() Below are some common techniques you can try to resolve these kinds of issues. There could be a number of possible issues related to a mailbox not syncing properly when using Outlook 2013. ![]()
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